Frequently Asked Questions
We understand that you may have some questions regarding our couch removal services, pricing, cancellations, and more. This FAQ section aims to provide you with clear and concise answers to address any concerns you may have. Take a moment to browse through our frequently asked questions below to find the information you’re looking for. If you don’t see your question answered, please feel free to reach out to us directly. We value your interest in our services and are here to assist you every step of the way.
Couch or Sofa is an online, affordable, and convenient couch removal and disposal service. We offer both curbside and full-service options to accommodate different needs.
Our curbside service is designed for customers who can get their couches outside their homes. Simply schedule a pickup through our online platform, and our team will arrive at the agreed-upon time to collect your couch from the curb.
No worries! We also offer a full-service option where our professional team can come inside your home to remove the couch. Please note that the pricing for full-service pickups may vary due to the additional effort involved.
Scheduling a pickup is quick and easy. Visit our website and fill out the pickup request form, providing details such as your address, preferred date, and whether you require curbside or full-service pickup.
We are committed to responsible disposal practices. Depending on the condition of the couch, we will either donate it to local charities and organizations in need or ensure its proper recycling or disposal in an environmentally friendly manner.
Please contact Strong Junk Removal and request them to cancel your appointment. Afterward, send us an email, and we will process a refund within 48 hours.
Our pricing is based on factors such as the type of service (curbside or full-service), the size and condition of the couch, and your location. We strive to provide affordable rates for our customers. You can request a quote through our website to get an accurate estimate for your specific needs.
We recommend scheduling your pickup at least 48 hours in advance to ensure availability.
Yes, we offer couch removal services on both weekdays and weekends for your convenience.
Unfortunately at this time we don’t offer couch removal outside of our service areas.
We proudly serve the following areas:
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- Chandler
- Mesa
- Tempe
- Apache Junction
- Gilbert
- Ahwatukee
- Queen Creek
If you have any additional questions or need further assistance, you can reach our customer support team via email at info@couchorsofa.com. Our team will promptly respond to your message within 24-48hrs. We’re here to provide you with the support you need!